1. Who We Are
We are Anchor Step from DotSail Tech Co., Limited. In this policy, "our", "us", "company" or "we" refer to DotSail Tech Co., Limited. "Our service" or "app" refers to our app Anchor Step.
2. Our Values and the Purpose of This Policy
We value your privacy. We are committed to being accountable, fair, and transparent about how we collect and use your information. We also want you to understand your rights regarding your information.
This Privacy Policy explains what you can expect when we collect and use your personal information. We have structured it to help you easily find the information most relevant to you.
3. Who This Policy Applies To
This policy applies to:
- Users of our app
- Anyone who contacts our customer support
4. What This Policy Contains
This Privacy Policy covers the following topics:
- How we collect and use your information
- Purposes for information collection
- How we share and disclose your information
- How we secure your personal information
- Data retention
- Your rights
- Links to other sites
- Children's privacy
- Changes to this privacy policy
- Contact us
5. Your Confirmation to Us
Please read this Privacy Policy carefully. By accessing, downloading, or using our app, you confirm that you have read and understood this entire Privacy Policy as it applies to you.
Detailed Information - Key Points You Should Know
6. How We Collect and Use Your Information
6.1 Usage Data
When you access our service via a mobile device, we may automatically collect certain information, including:
- Type of mobile device you use
- Mobile device unique ID
- IP address of your mobile device
- Mobile operating system
- Type of mobile internet you use
6.2 Technical Data
To improve your experience, we have integrated data statistics tools into the app. These tools do not collect your personal or private data. They are used only for crash analysis and A/B testing of new features and designs. Examples include:
- Device information, including screen size, OEM name, and model
- Device system information, including OS name, OS version, OS build, system language, and carrier country
- Application information, including app name, app build, app version number, SDK name, and SDK version
This information helps us maintain security, ensure proper operation, and perform internal analytics and reporting.
6.3 Personal Data
We may collect certain information that you actively provide when you download or use the app, or when you submit questions, complaints, opinions, or feedback. This may include personally identifiable information such as:
- Email address
- Your name
- Your country
6.4 App Permissions
- Physical Activity - When you use the pedometer feature, we need permission to access your physical activity to calculate your step data.
- Storage - When you use the pedometer feature, we need permission to access your local media storage to securely store your step data. We will not modify or delete any content in your local storage.
We only use these permissions with your consent. We respect your privacy and will not access any unauthorized permissions or collect your personal information without your knowledge.
7. Purposes for Collecting Information
We use the collected information for the following purposes:
- To provide and operate our service
- To contact you when necessary
- To help us analyze how our service is used
- To manage your requests and feedback
Except as described in this Privacy Policy, we will not share your information with third parties.
8. How We Share and Disclose Your Information
8.1 When We May Disclose Information
We keep your personal data confidential unless disclosure is required or permitted by law. We may disclose your information in the following situations:
- Legal requirements - If required by law or in response to a valid request from a public authority, such as a court.
- Business changes - If the company is involved in an acquisition, merger, or asset sale, your personal data may be transferred. We will notify you before your data is transferred and becomes subject to a different privacy policy.
- Other legal reasons - We may disclose your information when we believe it is necessary to comply with legal obligations, protect the personal safety of users or the public, protect and defend our rights or property, protect against legal liability, or prevent or investigate possible misconduct related to the service.
8.2 Analytics
To improve user experience, we use third-party services such as Google Analytics to help us analyze how our app is used. They collect information only to help us improve our service. We do not share any information you actively provide to us with Google.
You can adjust your mobile device settings to opt out of certain Google Analytics features, for example your device advertising settings. For more information, see Google's Privacy Policy: https://policies.google.com/privacy
8.3 Advertising
Our app uses third-party advertising services that may collect information to identify you. Below are links to the privacy policies of the third-party service providers we use:
- Google Play Services: https://policies.google.com/privacy
- AdMob: https://support.google.com/admob/answer/6128543
- Google Analytics: https://firebase.google.com/policies/analytics
- Firebase Crashlytics: https://firebase.google.com/support/privacy
- Facebook: https://www.facebook.com/privacy/policy/
- Vungle: https://vungle.com/privacy/
- AdColony: https://www.adcolony.com/privacy-policy/
- Unity: https://unity.com/legal/privacy-policy
- AppLovin: https://www.applovin.com/privacy/
- Adjust: https://www.adjust.com/terms/privacy-policy/
- OpenAI: https://openai.com/policies/privacy-policy
9. Data Security
We take the security of your information seriously. We follow widely accepted standards to protect the personal data you provide to us, both during transmission and while stored. However, no method of electronic transmission or storage is completely secure. You acknowledge that we cannot guarantee absolute security for your personal information, and you use our app and customer support at your own risk. We enforce strict protocols and security features to prevent unauthorized access.
10. Data Retention
We use your data internally for analysis to improve security or functionality, and we do not keep it. In rare cases where required by law, we may retain your data for a short period. Normally, we do not store your data. You can clear your system cache or uninstall the app to remove your data.
11. Your Rights
You have certain rights regarding your personal information. If you would like more information or wish to exercise any of these rights, please contact us using the details in section 15.
Your rights include:
- Right of access - You can ask us for a copy of your personal information, confirmation of whether we are using it, details about how and why it is being used, and any safeguards in place if we transfer your information to another country.
- Right to update your information - You can request that we correct any out-of-date or incorrect personal information.
- Right to delete your information - You can ask us to delete your personal information in certain specific circumstances. Contact us for more details.
- Right to restrict use - You can ask us to limit how we process your personal information in certain specific circumstances.
- Right to data portability - You can ask us to provide your personal information to another service provider of your choice, where technically feasible.
- Right to object - You can ask us to consider any valid objections you have to our use of your personal information.
We will respond to your request within a reasonable period. In some cases, certain information may be exempt, for example if we need to keep it to comply with legal obligations or to defend legal claims. If an exception applies, we will let you know. We may ask you to verify your identity before responding.
12. Links to Other Sites
Our app may contain links to other websites that may be of interest to you. Those third-party websites have their own privacy policies. We are not responsible for the content or practices of those websites. It is your responsibility to review their privacy policies. We do not endorse any third-party website.
13. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected personal information from a child under 13, we will delete it as soon as possible.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be made available through the privacy policy accessible in our app. Please check back regularly for updates.
15. Contact Us
If you have any questions about this Privacy Policy, please contact us at: